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Privacy Policy

Effective Date: [INSERT DATE]  |  Last Updated: [INSERT DATE]

Introduction

Loop ("we," "our," or "us") operates the Loop mobile application and web platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Loop, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Information We Collect

Information You Provide Directly

  • Account Information: Name, email address, and password when you create an account.
  • Profile Information: Display name, profile photo, golf handicap, and other optional profile details you choose to provide.
  • Trip and Event Data: Golf trip details, itineraries, course selections, tee times, and accommodation preferences you create or participate in.
  • Scoring Data: Golf scores, round history, scorecard entries, and performance statistics you submit through the Service.
  • Betting and Game Data: Side game selections (such as Wolf, Nassau, Vegas, Skins, and Stableford), wager amounts, and prize pool contributions when you participate in betting features.
  • Payment Information: If applicable, payment details necessary to process transactions related to subscriptions or prize pools. Payment processing is handled by our third-party payment processor; we do not store full credit card numbers on our servers.
  • Communications: Messages, comments, and other content you share within trip groups or through the Service's communication features.

Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: Pages and features accessed, actions taken within the app, time spent on screens, and interaction patterns.
  • Log Data: IP address, browser type, access times, and referring URLs when accessing the Service.
  • Location Data: With your permission, we may collect approximate location data to provide location-relevant features such as nearby golf course suggestions. You can disable location services through your device settings at any time.

Information from Third Parties

  • Authentication Providers: If you sign in using a third-party service (such as Google or Apple Sign-In), we receive basic profile information as permitted by your settings with that provider.
  • Golf Course Data: We may use third-party APIs to retrieve golf course information, ratings, and other course-related data to enhance your experience.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Create and manage your account.
  • Facilitate golf trip planning, coordination, and communication among trip participants.
  • Calculate and display scores, statistics, leaderboards, and game results.
  • Process side game calculations, prize pool distributions, and related betting features.
  • Send you trip updates, notifications, and Service-related communications.
  • Respond to your requests, comments, or questions.
  • Monitor and analyze usage trends to improve the user experience.
  • Detect, prevent, and address technical issues, fraud, or security concerns.
  • Comply with legal obligations.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Other Trip Participants: Your name, profile information, scores, and game-related data are visible to other members of trips you join. This is essential to the collaborative nature of the Service.
  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Aggregate or de-identified data that cannot reasonably be used to identify you may be retained indefinitely for analytical purposes.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your account and associated personal data. You can initiate account deletion directly within the app under Settings > Account > Delete Account.
  • Data Portability: Request a copy of your data in a portable format.
  • Opt-Out of Communications: Unsubscribe from marketing emails using the link provided in each email.
  • Location Data: Disable location services through your device settings at any time.
  • Push Notifications: Manage notification preferences through your device settings or within the app.

To exercise any of these rights, please contact us at [INSERT CONTACT EMAIL].

Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure authentication protocols, and access controls.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at [INSERT CONTACT EMAIL].

Third-Party Services and Links

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the app and updating the "Last Updated" date above. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Loop
Email: [INSERT CONTACT EMAIL]
Address: [INSERT BUSINESS ADDRESS]